UX Researcher (Software)

Remote
Full Time
Experienced

Job Title: UX Researcher – Appointment Scheduling System
Location: Remote (Must be U.S.-based)
Clearance: Public Trust Clearance (preferably from Department of State)
Period: 5 months remaining on contract

About the Role:
We are seeking a talented and motivated UX Researcher to join our team on to support the development of a new software application for online scheduling. This role will focus on mapping out user stories, user workflows, and supporting the documentation process to ensure that our product meets the needs of its users. The ideal candidate will have experience conducting research and providing valuable insights for complex systems, with a strong emphasis on customer experience (CX), human-centric (HCD) and user-centered design.

Key Responsibilities:

  • Conduct user research to gather insights and inform the design of the application.
  • Develop user personas, user stories, and user workflows based on research findings.
  • Create and maintain user journey maps and wireframes.
  • Collaborate with design and development teams to ensure research is integrated into the product.
  • Assist with documentation to support the development and user experience process.
  • Provide recommendations based on research to improve product usability and performance.
  • Participate in user testing and gather feedback for iterative improvements.

Qualifications:

  • Proven experience as a UX Researcher or similar role.
  • Strong knowledge of user-centered design principles and research methodologies.
  • Experience with user story creation, persona development, and user workflow mapping.
  • Ability to create wireframes, prototypes, and other design-related documentation.
  • Familiarity with tools like Figma, Sketch, or similar UX design software.
  • Excellent written and verbal communication skills for documentation and collaboration.
  • Must possess a Public Trust clearance; preferably from the Department of State.

Additional Information:

  • Salary: $100-120k, depending on experience
  • There are approximately 5 months left on contract, with a follow on expected
  • Remote role with flexible hours.
  • Competitive compensation based on experience.

If you are passionate about improving user experiences for complex systems and are excited to work on a meaningful project, we would love to hear from you. Please submit your resume, portfolio, and a brief description of your relevant experience.

Symposit LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable laws.

Symposit LLC participates in E-Verify. For more information please visit: www.dhs.gov/E-Verify

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*